At NXT-ID we want you to love your Wocket®. If you are not satisfied with your purchase, you can return your order for a full refund for up to 14 days after receiving it. Returned products must be in the condition you received them and in the original box and packaging. Unfortunately, shipping costs will not be refunded. Please contact [email protected] to obtain instructions for the return including a return authorization number which should be enclosed with the return.